Effective Date: June 20, 2025
Welcome to [Your Shop Name]! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of handmade products from our online store. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.
All of our items are handmade and may feature slight variations in size, color, or design. These differences are part of the charm and uniqueness of handmade goods and are not considered defects.
When you place an order through our website, you will receive an email confirmation. This email confirms receipt of your order but does not signify acceptance. We reserve the right to accept or decline your order at any time.
We ship all orders via United States Postal Service (USPS). Shipping costs and estimated delivery times will be displayed at checkout. Once your order has shipped, you will receive tracking information via email.
Please ensure your shipping information is accurate. We are not responsible for packages that are lost or delayed due to incorrect addresses provided by the customer.
We stand behind the quality of our products. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.
To be eligible for a return:
The item must be in its original condition and packaging.
You must contact us at service@merrygoldmercantile.com within 30 days of delivery to initiate a return.
Refunds will be processed upon receipt and inspection of the returned item. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
If you need to cancel your order, please contact us as soon as possible. Orders that have already shipped cannot be canceled but may be eligible for return under our 30-day policy.
We are not liable for any indirect, incidental, or consequential damages that may arise from the use or inability to use our products or website. Our liability is limited to the value of the item purchased.
Your privacy is important to us. Any personal information you provide is used solely to fulfill your order and will not be shared with third parties, except as required to process and ship your order.
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions about these Terms, please contact us at:
service@merrygoldmercantile.com
